Digital camera brands are Canon and Nikon this year co champions. Readers again rewarded Canon for the production of long-life cameras, high-quality LCD screens, and for the collection of attractive pictures. Nikon owners liked the LCD screen, shutter speed, and the picture quality of their cameras, but said that the cameras were relatively difficult to use,digital camera battery is also different.
Highlighted in the two charts below are our survey participants' ratings of digital camera manufacturers in two general areas: reliability and features. These results are drawn from our 2011 Reliability and Service survey of some 63,000 PCWorld readers. The other product categories covered in this survey were desktop PCs, laptop PCs, tablets, HDTVs, printers, and smartphones. For a closer look at the methodology we used in our survey to gauge manufacturer reliability and customer satisfaction, see "Reliability and Satisfaction: What the Measures Mean."
Notes and Quotes Several points of statistical interest jumped out at us when we reviewed the survey results in this category, and one participant seemed to speak for many on the subject of usability:
• Canon beat the rest of the field in our survey on percentage of users reporting any significant problem with their camera over the past three years. Only 5.4 percent of Canon camera owners reported such a problem, versus 6.5 percent for owners of any brand of digital camera.
• Another win for Canon: 89.5 percent of Canon camera owners described themselves as "extremely satisfied" or "very satisfied" with their camera's picture quality.
• On our ease-of-use measures, survey participants rated Pentax and Kodak highest (as "extremely easy to use" or "very easy to use") and Fujifilm, Nikon, and Olympus lowest.
• Since 2007, camera ease of use has been declining steadily, from 64 percent of participants rating their camera as extremely or very easy to use in 2007 to 58.6 percent doing so in 2011.
• Camera owners in our survey reported significantly different rates of severe problems that rendered their cameras inoperable within three years of purchase. The rates for the seven biggest brands (in descending order) were as follows: Kodak (4.1 percent), Samsung (3.9 percent), Fujifilm (3.3 percent), Olympus (3.0 percent), Canon and Nikon (2.5 percent each), and Panasonic (1.5 percent).
"Make it easier to use. [There are] too many screens to dig through for settings." --Fujifilm camera owner Fews of canon and Canon camera battery,Canon NB-4L battery,Canon NB-5L battery,Canon NB-6L battery,Canon LP-E6 battery.
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